Can I increase my deposit limit after setting it?

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

Will my balance be safe if I activate self-exclusion?

Yes, your account balance remains fully protected when self-exclusion is active. You can withdraw your funds once the exclusion period ends or by contacting support.

Someone I know is struggling with a gaming addiction — how can I help?

Talk to them with empathy, without judgment. Reach out to 6777pet's support team — we also guide family members on how to help someone who is affected.

What's the difference between a cooling-off period and self-exclusion?

A cooling-off period is a short break — from 24 hours up to 30 days. You won't be able to log in during this time, but your account remains active. Self-exclusion is a longer-term measure — from 6 months up to 5 years — and is much harder to reverse.

Are the responsible gaming tools free to use?

Yes, completely free. Deposit limits, session timers, cooling-off periods, self-exclusion, and support counselling — all available at no cost to every registered 6777pet member.

What happens if someone under 18 creates an account?

If a user is found to be underage during age verification, their account is immediately closed and any deposited funds are returned. 6777pet has a zero-tolerance policy on this.

6777pet | Responsible Gaming Guide and Safe Play Tips

1 What is Responsible Gaming and Why Does It Matter

Responsible gaming means keeping gaming as a form of entertainment — never letting it become a source of income or a way to escape problems. 6777pet believes every player should keep an eye on their financial limits and mental well-being.

Online gaming is growing rapidly in Bangladesh, and many people enjoy playing for entertainment — which is perfectly normal. However, for some, gaming can develop into a habit that becomes difficult to control. 6777pet takes this seriously, which is why we provide a range of responsible gaming tools and support.

Before each gaming session, ask yourself: am I playing for fun, or am I trying to win back money I've lost? If it's the second one, it's time to take a break.

Keep in mind: Gaming is always meant to be enjoyable. Losing is part of the game — take it in stride and never chase losses by betting more.

2 The Golden Rules of Safe Gaming

Follow these simple guidelines while playing on 6777pet to keep your gaming experience enjoyable every time.

Set your budget first: Set a fixed monthly budget for gaming and never go beyond it.
Set a time limit: Decide how long you'll play each day in advance and set an alarm.
Don't chase your losses: If you lose in a session, don't chase your losses by placing more bets.
Don't play under the influence or when stressed: Play with a clear head and a calm mind.
Don't treat gaming as a source of income: This is entertainment, not a business.
Spend time with family and friends: Don't let gaming get in the way of your relationships.
Take regular breaks: Taking a 10–15 minute break every hour is good for your health.

3 Recognizing the Signs of Problem Gaming

Sometimes we don't realize when gaming is becoming a problem. If you notice any of the signs below, seek help right away.

Warning Signs: If any of the following signs apply to you, please contact our support team.

Repeatedly spending more than your budget allows.
Placing increasingly larger bets to try to recover lost money.
Unable to stop gaming even when you want to.
Prioritizing gaming over family or work.
Borrowing money or spending secretly to fund your gaming.
Feeling restless, irritable, or angry when you're unable to play.
Gaming at the expense of your sleep, meals, or health.

These signs are not a sign of weakness — they're simply signals that you could use some support. 6777pet is here for you.

4 How to Use 6777pet's Protection Tools

1

Log in to your account

Log in to your 6777pet account and go to the "Settings" or "Account" section.

2

Open the Responsible Gaming Section

Click on the "Responsible Gaming" section.

3

Set Your Limits

Set your deposit limit, session time, or loss limit according to your preference.

4

Confirm

Confirm your limit. Changes will take effect immediately.

5

Contact Support

If you run into any issues, let our team know via live chat — help is available in Bangla.

5 Minor Protection

6777pet is strictly for users aged 18 and above. We take firm measures to ensure no minors can access our platform.

Important for Parents: If a child or teenager in your household uses your device, make sure to use parental control software and keep your 6777pet password private.

Age verification is mandatory at the time of registration.
KYC documents are requested for suspicious accounts.
If a minor is detected, the account will be closed immediately.
Any concerns related to child safety are investigated within 24 hours.

6 Check Yourself — Is Your Gaming Safe?

Answer the following questions honestly. If most of your answers are "yes," consider reaching out for support.

Self-Assessment Questionnaire

1

Do you spend more than your set budget and regret it afterwards?

2

Do you find yourself placing larger bets out of frustration or disappointment after a loss?

3

Is gaming causing problems in your relationships with family or friends?

4

Are you prioritizing gaming over work or studies?

5

Have you tried to stop gaming but keep failing?

6

Have you ever borrowed or taken money from someone to fund your gaming?

7

Do you see gaming as a way to escape life's problems?

Need help? If you answered "yes" to any of the above, talk to our support team — we're here to help, not to judge.

6777pet Responsible Gaming

Our Responsible Gaming Tools

Deposit Limit

Session Time Limit

Cooling-Off Period

Self-Exclusion

Gaming History Review

Support & Counselling